What metrics define success in logistics?
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Success in logistics is measured through both efficiency and effectiveness indicators, such as:
On-time delivery rate (OTD): Percentage of deliveries completed within the scheduled time.
Order accuracy: Measure of how correctly customer orders are fulfilled.
Transportation cost per unit: Tracks cost efficiency in shipping goods.
Inventory turnover: Frequency with which inventory is sold and replaced.
Carbon emissions per shipment: Sustainability metric tracking environmental performance.
Customer satisfaction: Reflects the overall service quality and reliability.
Together, these metrics provide a comprehensive view of operational performance and customer value.